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Upcoming Education

Certification Prep 
 Perth | Sep 26-28, 06
 USA | Oct 03-05, 06
 New Delhi | Oct 30-Nov 01, 06
 Singapore | Nov 13-15, 06

Design School Level 1: Principles of Applied AV Design
USA | Oct 15-17, 06
Design School Level 2: Facilities Design
London | Oct 23-25, 06 Fairfax | Dec 03-05, 06
Design School Level 3: Systems Design
USA | Dec 06-08, 06
CTS-D Testing
USA | Dec 09, 06
Installation Technician Essentials
Mumbai | Sep 20-22, 06
Sydney | Oct 3-5, 06
Bangkok | Nov 6-8, 06
Installation School Level 1:
Installation Technician

USA | Sep 24-26, 06
Installation School Level 2:
Lead Installation Technician

USA | Oct 25-27, 06
CTS-I Testing
USA | Oct 28, 06
Designing Telecommunications Distribution Systems
USA | Oct 20-Nov 03, 06

See Complete Calendar
of Upcoming Classes.

Introductory Courses for AV Professionals

Quick Start to the Audiovisual Industry
New to the AV Industry? Quick Start to the Audiovisual Industry gives you the basic understanding you need to get you started on the right foot! This course is provided online and is supplemented by a learner's workbook and manager's guide providing interactive exercises to reinforce learning onsite. The online portion of the course consists of approximately three hours of learning plus time spent on activities. (more)

The Essentials of the AV Industry
The Essentials of the AV Industry online course provides a brief overview of the sales, rental, design and installation functions, with more in-depth explanations of the science and technology for basic audio, visual and audiovisual systems integration. This introduction will build your understanding of the fundamentals used on a daily basis in the AV industry. If you know how things work, you will be able to apply these fundamentals to new technologies and applications as they develop. When you know how things work, it helps you solve problems and meet your client's needs (or your own). Course available in English, Spanish and German. (more)

AV from A-Z for Sales Professionals An introduction to selling audiovisual products, an overview of the products sold and their applications. It is perfect for sales professionals requiring in-depth product and technology information to help close the sale. While providing the same technical and scientific knowledge as the Essentials of the AV Industry, this course is more tailored to sales. (more)

Principles of Technology Support  If you're the manager of the customer service function in your organization, this course is the ideal way to introduce new hires to a common sense approach to customer service and how to solve very audiovisual-specific technical support problems. Students will learn the customer service skills, technical knowledge and practical tips to to meet the needs of technology users wherever AV technology is used to help people communicate effectively. (more)

CTS Prep
This three-day classroom course, prepares you for the general Certified Technology Specialist (CTS) exam. If you prefer to learn n a classroom environment, this is an opportunity to work with an instructor and participate in exercises that clarify key concepts provided in InfoComm's Essentials of the AV Industry online course. At the end of the three-day program, you may choose to take the written CTS exam. (more)

Additional Resources

Audiovisual Best Practices:
The Design and Integration Process for the AV and Construction Industry

Audiovisual Best Practices  addresses the AV process questions of architects, building and construction trade personnel, consultants, contractors, developers, engineers, facility owners, project managers.

This extraordinary industry-encompassing publication presents an overview of the industry, explores the inner workings of AV projects with start-to-finish process descriptions, and concludes with an assessment of what the future holds for the industry. (see more - including sample agreements and contracts, and an "inside look" at over 20 pages)


The Basics of Audio and Visual Systems Design: Revised Edition
The ultimate resource to find the diverse set of physics, electronics, ergonomics and design that makes up the audiovisual industry.

The first edition, written by Ray Wadsworth, PE, and published by the National Audio-Visual Association (now InfoComm International) in 1983, has been revised to provide the latest generation of audiovisual professionals with an updated knowledge of the industry. (more)


More Recommended Books - a list of publications compiled from member recommendations to assist you in finding  for the most useful reference guides for your work in the audiovisual industry.

Whitepapers from industry experts and leading AV publications and manufacturers.

Articles by InfoComm International Members

BOXLIGHT's Dictionary of Multi-Media Projector Technical Terms
     Extron Glossary of Terms
     Kramer Video/Audio Dictionary



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