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Upcoming Education

Certification Prep 
 London | Jan 15-17, 07

Design School Level 2: Facilities Design
Fairfax | Dec 03-05, 06
Design School Level 3: Systems Design
USA | Dec 06-08, 06
CTS-D Testing
USA | Dec 09, 06
Principles of AV/IT Integration
ISE - Amsterdam | Jan 29-31, 07

See Complete Calendar
of Upcoming Classes.


Company Certification - CAVSP

Renewal policy changed April 1, 2006 — The CAVSP time period has changed from a 3-year time period to a 1-year time period.  Beginning April 1, 2006, all CAVSP applications approved will be for one year. All current CAVSP holders will be renewed for one year as they become due.

Application fees reduced — With each application, a fee of $65 is required for InfoComm member company locations. Non-members fee is $150 and includes non-member branches of InfoComm member companies.


As the demand for audiovisual services grows, suppliers and industry professionals everywhere are under pressure to prove themselves in this highly competitive market.

Training and experience are critical factors when customers select a provider. They want to know that they will get the best services available from a highly skilled staff. But they're not going to just take your word for it anymore. You need to show that your staff is certified.

Certified AudioVisual Solutions Provider — CAVSP

  • Recognition of your company's advanced knowledge and experience
  • A signal to customers that your personnel are the most highly trained and technologically advanced in the industry.

The CAVSP credential is company certification awarded to organizations who have demonstrated their commitment to professional excellence by supporting their employees who achieve and maintain individual InfoComm International certification credentials.

Companies can achieve General, Silver or Gold CAVSP levels based on the proportion of their technical sales and customer service personnel, from 25 to 75 percent, who earn General or Specialized individual certification.

  • Gold certification recognizes that 75 percent of all sales, customer service and technical staff have and maintain InfoComm International® certification
  • Silver certification recognizes that 50 percent of staff are InfoComm certified
  • Basic certification recognizes that 25 percent of staff are InfoComm certified.

CAVSP companies have also agreed to comply with 10 Standards of Excellence that were developed in collaboration with industry experts to emphasize the best practices of AV businesses. The Standards of Excellence are a guidepost for AV companies and professionals who place the customer first and offer quality AV solutions. They include the commitment to provide complete customer satisfaction with AV solutions that provide value to the client. They convey the importance that AV solutions providers place on their own skills development through continuing education. They also cover the critical role that AV professionals play as partners with IT specialists, architects, building managers and others.

CAVSP Eligibility
CAVSP Levels
Process, Application and Cost
Renewal

AVolution.info


Eligibility

You can become a CAVSP if your company's primary business is the manufacture, sales, integration, design, consultancy or rental of AV equipment, systems and services.

You can also obtain the CAVSP designation if your AV/IT or other department in an end-user organization manages and supports internal AV assets.

CAVSP level is based on the proportion of technical sales and customer service personnel, from 25 to 75 percent, who earn General or Specialized individual certification. For determining level eligibility, the following definitions apply:

  • Sales Staff: any non-manufacturing internal or external employee whose primary (role) responsibility is actively involved with the sale of products and services to the end user or members of the distribution channel.
  • Customer Service Staff: any non-manufacturing internal or external employee whose primary (role) responsibility is to provide direct support for the end user or members of the distribution channel.
  • Technical Staff: any non-manufacturing internal or external employee whose primary (role) responsibility is to provide direct technical services and support for the end user or members of the distribution channel.
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Certification Levels

Companies can achieve Basic, Silver or Gold CAVSP levels based on the proportion of their technical sales and customer service personnel (see staff definitions above), from 25 to 75 percent, who earn General or Specialized individual certification.

  • Basic level certification recognizes that 25% of all sales, customer service and technical staff at a specific location or in a department have and maintain valid general or specialized CTS certification.
  • Silver level certification recognizes that 50% of all sales, customer service and technical staff must have and maintain valid general or specialized CTS certification, or 25% general and 10% specialized CTS certification.
  • Gold level certification recognizes that 75% of all sales, customer service and technical staff must have and maintain valid general or specialized CTS certifications, or 50% general and 15% specialized CTS certification.

Certification is awarded on a location-by-location basis and does not extend to an entire organization unless all locations qualify based on the published criteria.

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Certification Process, Application and Cost

Companies that wish to apply for the CAVSP shall begin by signing and submitting the "10 Standards of Business Excellence" and submitting it with the CAVSP Application. For the application, the company will be asked to list the number of employees in each of the three groups (sales, customer service and technical) and submitting the names of those certified for that location; the back of the application lists a definition for each of the three groups.

With each application, a fee of $200 is required for InfoComm member company locations. Non-members fee is $500 and includes non-member branches of InfoComm member companies.

Effective April 1, 2006 — a fee of $65 is required for InfoComm member company locations. Non-members fee is $150 and includes non-member branches of InfoComm member companies.

Each application will be reviewed and listed individuals shall be verified as having a valid InfoComm general or specialized certification.

For more information on how a company can become CAVSP certified, or to determine status of certification in your company, please contact Lou Nanni, InfoComm International Director of Certification & Workforce Development, at 1.703.273.7200 or 800.659.7469 or via e-mail at lnanni@infocomm.org.

Download the CAVSP Application (PDF)
Download the 10 Standards of Excellence (PDF)

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Renewal

Companies are approved for 1 year and must renew to maintain the designation. If, during that year, a company wants to upgrade its CAVSP level, the company must submit a new application and fee. If approved, the 1-year period begins anew.

Effective April 1, 2006 — The CAVSP time period was changed from a 3-year time period to a 1-year time period. Beginning April 1, 2006, all CAVSP applications approved will be for one year. All current CAVSP holders will be renewed for one year as they become due

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InfoComm Internationals Certified Technology Specialists (CTS) at all levels of certification have demonstrated audiovisual technology knowledge and/or skills. Certified individuals adhere to a Code of Ethics and maintain their status through continued education. Certification is not a guarantee for performance by certified individuals. Certification demonstrates commitment to professional growth in the audiovisual industry and is strongly supported by InfoComm.

   

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