InfoComm International Audiovisual (AV) CTS-I Exam Resources

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CTS-I Exam Resources

Preparing for the CTS-I Exam

“The CTS-I exam was a very fair and evenly distributed test of the material. Also, frankly, it was much easier taking it at the testing center where the environment was quiet and peaceful.”

James Triplett, CTS-I
AV Specialist
Global Consulting Firm


Step One: Overview

The first thing you should do is download the current CTS-I Candidate Handbook  and review the eligibility requirements. It is to your benefit to read the handbook in its entirety.

Step Two: Eligibility
Determine your eligibility. Eligibility for taking the CTS-I exam includes verification of experience in six AV installation skill areas: rack building, audio setup,  projector set-up and installation, rack mounting, and customer relations. Read the handbook, paying particular attention to the information requested on the application.

Step Three: Self-Assessment
It is critical that you self-assess. You will need to determine what you already know versus what you need to brush up on. Compare the content areas to your personal knowledge, skills, and abilities in those areas. Carefully review the CTS-I Candidate Handbook, especially the exam content outline, paying attention to topic areas and their percentage of the exam, and the number of questions on the exam in each area.  

For CTS-I candidates who may feel they need review or additional education, see the installer track course listings and references in 2008 Educational Catalog. 

CTS-I Exam Primary References
ISO/IEC 17024 accreditation requirements include the need for candidates to prepare for exams from a variety of materials and sources. InfoComm and/or the Certification Committee acknowledge that it is not the sole provider of reference and educational materials for these questions. The audiovisual industry represents both science and art; some areas are documented, many areas are still in debate. Listed below are references from InfoComm's body of knowledge appropriate for this exam: Other Reference Materials
There is a wide range of materials and education available about the audiovisual industry in general that would be helpful in your preparation. Examples include:
  • Lampen, Stephen H. 2002. Audio/Video Cable Installer's Pocket Guide. New York: McGraw-Hill
  • AV Design Reference Manual. 2006. BICSI� and InfoComm International�.
  • Da-Lite, ed. Angles of View: Collected Edition 1995-1997. Warsaw, Ind.: Da-Lite Screen Company, 1997.
  • Giddings, Philip. Audio Systems Design and Installation. Boston: Focal Press, 1990.
  • Project Management Institute, Inc. 2004. A Guide to the Project Management Body of Knowledge (PMBOK) 4th edition. Newton Square, Pa. E.

A Study Guide with additional sample questions and self assessment materials is being developed. When available, you will be able to access it here.        

Candidate Applications | Steps to Certification | Eligibility | Exam Resources | Ethics and Disciplinary Procedures | Testing Centers | Special Accommodations | Downloads | Verifiers Document | Recognized Courses

Note that at this time the CTS and CTS-I examinations are only available in the English language.

The CTS and CTS-I credentials are accredited through the International Organization of Standardization (ISO) and the International Electrotechnical Commission (IEC) ISO/IEC 17024 certification of personnel as administered in the United States by ANSI. InfoComm continues to make great strides toward achieving this accreditation as enhancements are continuously made in the development, recognition, and resulting value of the CTS credentials.

Many exciting changes have taken place with InfoComm Certification. The InfoComm Board of Governors established an independent certification committee to oversee and administer the certification program. Exams are now provided using a computer-based testing format at approximately 400 professional testing centers worldwide. The exam development and delivery process has changed to further enhance the level of credibility and defensibility of the CTS credentialing program. The agreement to abide by the CTS Code of Ethics and Conduct is now part of the initial application, and a new Ethics and Disciplinary Committee investigates violations, issues sanctions as warranted, and publishes sanctions on the InfoComm website.

For further information, please contact:

InfoComm International, Attn. Certification Office
11242 Waples Mill Rd., Suite 200, Fairfax, VA 22030
1.800.659.7469 or +1.703.273.7200;
+1.703.691.2756 Fax

Please note:
Certification is not a guarantee for performance by certified individuals. Certified Technology Specialists (CTSs) at all levels of certification have demonstrated audiovisual knowledge and/or skills. Certified individuals adhere to the CTS Code of Ethics and Conduct and maintain their status through continued education. Certification demonstrates commitment to professional growth in the audiovisual industry and is strongly supported by InfoComm.

All eligibility, application, score reports, special accommodation requests and general inquiries regarding InfoComm certification will be handled through the InfoComm International Certification Office, with headquarters located in Fairfax, Va., U.S.A. Purchases of education, membership, or any other InfoComm services are not required to seek certification.

InfoComm International, Attn. Certification Office
11242 Waples Mill Rd., Suite 200, Fairfax, VA 22030
1.800.659.7469 or +1.703.273.7200 | +1.703.691.2756 Fax |