InfoComm International Audiovisual (AV) InfoComm Certification

InfoComm Certification

Accreditation Achieved

FAIRFAX, VA - March 18, 2008 - InfoComm International, the leading trade association representing the professional audiovisual industry today announced that the International Organization for Standardization's (ISO) United States representative, the American National Standards Institute (ANSI), has accredited InfoComm’s Certified Technology Specialist and Certified Technology Specialist - Installation credentials under ISO/IEC 17024.   ISO/IEC 17024 establishes a global benchmark for the certification of personnel. ANSI accredits standards developers, certification bodies and technical advisory groups to both the ISO and the International Electrotechnical Commission (IEC).

"InfoComm is the only organization within the audiovisual industry to earn ANSI accreditation for its personnel certification program and we are pleased that InfoComm is continuing to set the industry standard for competency and quality in the AV industry,” said Randal A. Lemke, Ph.D., Executive Director, InfoComm International. “This accomplishment is a tribute to the visionary thinking of InfoComm’s Board of Governors, who several years ago recognized the value of seeking outside validation of InfoComm’s certification program, and to the tenacity of the members of InfoComm’s independent Certification Committee, who helped institute important programmatic changes that were necessary to navigate ANSI’s rigorous accreditation process.”

“Today is a victory for the more than 9,500 audiovisual professionals who have earned the CTS credential, and for the companies with the foresight to invest in InfoComm’s certification program,” said Mark Valenti, CTS, InfoComm International President, and President of The Sextant Group. “Architects, AV design consultants, the government and others who specify AV work can have full confidence in the validity of the CTS credential.”

Spencer Bullins, CTS, of AMX Corporation said, “InfoComm is meeting the changing demands of industry and government through the accreditation of the CTS credential.  The investment in resources and volunteer time has been very significant, but having ANSI validate our program is the ultimate recognition we have been seeking.” Bullins serves as Chair of InfoComm’s independent Certification Committee and is a past president of InfoComm International.

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There are more than 9,500 CTS holders. The InfoComm Certified Technology Specialist (CTS�) designation is internationally recognized and supported by the industry.

A candidate for certification is not required to be a member of InfoComm or take any InfoComm courses in order to be certified. InfoComm offers courses that may help an audiovisual specialist prepare for the certification exam and earn renewal units, but candidates and certificants may utilize program offerings by groups other than InfoComm. Membership does, however, offer discounts on both courses and testing.

There are two levels of CTS: General and Specialized. The first level (general) Certified Technology Specialist (CTS) is required before applying for and testing for the Certified Technology Specialist- Installation (CTS-I) or the Certified Technology Specialist - Design (CTS-D). Specialized certifications have additional eligibility requirements. For a complete description of additional eligibility requirements, please see the Candidate Handbook for the designation you seek.


A Certified Technology Specialist (CTS) performs general technology solution tasks by creating, operating and servicing AV solutions, while conducting AV management activities which provide for the best audiovisual resolutions of the client's needs, both on time and within budget.




A Certified Technology Specialist - Installation (CTS-I) installs and maintains audiovisual systems by following specifications, schematics, codes, and safety protocols; administering installation process logistics; troubleshooting and problem solving systems; maintaining tools and equipment; and communicating with clients, designers, other trades, other installers and staff to provide the best audiovisual solutions for clients' needs, on time and within budget.






A Certified Technology Specialist - Design (CTS-D)  demonstrates detailed knowledge of how to analyze, select and plan seamless audiovisual communications equipment interoperation. The CTS-D demonstrates his or her experience in the form of complete specifications and drawings that deliver a desired outcome to meet a client's needs. A minimum of two years' industry experience accompanies the theoretical and practical competencies.

InfoComm and the InfoComm Independent Certification Committee are in the process of applying to the American National Standards Institute (ANSI) for accreditation of this certification under the International Standard ISO/IEC 17024 General Requirements for Bodies Operating Certification Schemes of Persons program.

Ongoing professional education is required to maintain the credentials at any level. A certification is valid for three years. Certified individuals must earn 30 renewal units (RUs) within each three-year period, remain in good standing, and abide by the CTS Code of Ethics and Conduct.

Benefits of certification are not limited to but include:

  • Acknowledgement of mastery of skill and knowledge at a high level
  • Evidence of technical proficiency 
  • Adherence to a strict code of ethics and conduct
  • Industry
  • A respected career path for AV professionals
  • An open, tested, clear set of industry standards by which consumers can evaluate audiovisual providers.
  • Business
  • Reassurance to customers of competency, experience, and ethical behavior
  • Increased consumer confidence
  • Consumer
  • Reassurance of competency, experience, and ethical behavior
  • An open, tested, clear set of industry standards to evaluate audiovisual providers
  • Ready to find out more? The best source of information for those interested in pursuing one or more of the CTS credentials are the Candidate Handbooks; available for the CTS and CTS-I (CTS-D in Spring of 2008), free, and downloadable. The "About Certification" section will tell you more about the administration of the exams, the directory of CTS professionals, the latest news, and benefits of certification. Selecting "Seeking Certification" will take you to the Candidate Handbooks.  

    The InfoComm Independent Certification Committee (the Committee) is autonomous, and solely responsible for the administration, oversight, and development of credible Certified Technology Specialist certifications (CTS, CTS-I, and CTS-D) and for ensuring the credentials meet high standards of ethical and professional practice for the audiovisual industry. An agreement to abide by the CTS Code of Ethics and Conduct is now part of the initial application process and a new Ethics and Disciplinary Committee investigates violations, issues sanctions as warranted, and publishes sanctions on the InfoComm website. Exams are now provided in computer-based testing format at over 400 professional testing centers worldwide.

    InfoComm Certification Committee Mission Statement: To provide oversight to the development and administration of credible Certified Technology Specialist certifications (CTS, CTS-I, and CTS-D), and to assure the credentials meet high standards of ethical and professional practice for the audiovisual industry that assure the proficiency and competency of AV professionals.

    Please note:
    Certification is not a guarantee for performance by certified individuals. Certified Technology Specialists (CTSs) at all levels of certification have demonstrated audiovisual knowledge and/or skills. Certified individuals adhere to the CTS Code of Ethics and Conduct and maintain their status through continued education. Certification demonstrates commitment to professional growth in the audiovisual industry and is strongly supported by InfoComm.

    All eligibility, application, score reports, special accommodation requests and general inquiries regarding InfoComm certification will be handled through the InfoComm International Certification Office, with headquarters located in Fairfax, Virginia., U.S.A. Purchases of education, membership, or any other InfoComm services are not required to seek certification.

    InfoComm International, Attn. Certification Office
    11242 Waples Mill Rd., Suite 200, Fairfax, VA 22030
    +1.800.659.7469 or +1.703.273.7200 | +1 703.691.2756 Fax |




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